Privacy Policy

WorldCheapSMM ("we", "our", "us") operates the website wcsmm.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect

1.1 Account Information

When you register, we collect your mobile number (via OTP), email address (if provided via Google Sign-In), and display name. We store your Firebase UID as your unique identifier.

1.2 Transaction Data

We collect records of all transactions including deposits (payment amount, gateway used, UTR/transaction ID), orders placed (service type, quantity, link you provided, order status), and wallet balance history.

1.3 Usage Data

We may collect information about how you access and use our platform, including your IP address, browser type, device information, and pages visited. This data is used for security, fraud prevention, and improving our services.

1.4 Payment Information

We do not store your full payment card details. Payments are processed through secure third-party gateways (Razorpay, Cashfree, Stripe, PayPal). We only store transaction references (UTR numbers, order IDs) for reconciliation.

2. How We Use Your Information

• To provide, operate, and maintain our SMM panel services
• To process your orders and payments
• To send order status updates and notifications
• To prevent fraud and ensure platform security
• To respond to your support queries
• To improve our services based on usage patterns
• To comply with legal obligations

3. Data Storage & Security

Your data is stored securely on Supabase (PostgreSQL) with row-level security policies. We use SSL/TLS encryption for all data in transit. We implement Firebase Authentication for secure login — we never store passwords.

We retain your account data for as long as your account is active. Transaction and order records are retained for 5 years for accounting and legal compliance.

4. Data Sharing

We do not sell your personal data to third parties. We may share data with:

• Service Providers: API providers receive only the service link and quantity you submit in an order.
• Payment Gateways: Razorpay, Cashfree, Stripe, PayPal process payments under their own privacy policies.
• Legal Requirements: We may disclose data if required by law or to protect our rights.

5. Cookies

We use browser localStorage and sessionStorage (not cookies) to store your login session and preferences. No third-party tracking cookies are used on our panel application.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Export your transaction history

To exercise these rights, contact us at [email protected].

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the platform. Continued use of the service after changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related queries, contact us at [email protected] or through the Contact page.

WorldCheapSMM · wcsmm.com · India